mn88 Terms & Conditions

1. Introduction & Definitions

These Terms and Conditions ("Terms") form a legal agreement between the mn88 platform and its users. By accessing the mn88 website, creating an account, or using any service, you are considered to have given your full acceptance of these Terms.

The meanings of some key terms used in this document are explained below:

• "Platform" refers to the mn88 website, its mobile version, and all services under it.
• "User" / "Member" refers to any person who is registered on or using the platform.
• "Account" refers to the personal gaming account registered in the user's name.
• "Bonus" refers to any promotional credit or reward granted by mn88.
• "Money" / "Balance" refers to the Bangladeshi Taka (BDT / ৳) held in the account.

2. Account Registration & Eligibility

2.1 Age Requirement

To register on and use the mn88 platform, users must be 21 (twenty-one) years of age or older according to Bangladesh Standard Time (BST, UTC+6). Minors are strictly prohibited from creating an account.

2.2 One Person, One Account

Each individual may hold only one account. Creating multiple accounts under the same name or using the same device, IP address, or payment method is strictly prohibited. If such accounts are detected, mn88 reserves the right to close them without prior notice.

2.3 Accuracy of Registration Information

All information provided during registration must be accurate, complete, and up to date. Providing incorrect or fabricated information will be considered a violation of these Terms. If any information needs to be changed, the support team must be notified immediately.

2.4 Identity Verification (KYC)

mn88 may at any time request a government-issued ID or other proof to verify a user's identity. The platform reserves the right to suspend withdrawals until verification is complete. This is a mandatory step to ensure security and fair play.

3. Account Security & Usage

3.1 Password Protection

It is the user's sole responsibility to keep their login credentials — username and password — completely confidential. Login details should not be shared with or made accessible to any third party. The user is responsible for all activity that occurs under their account.

3.2 Unauthorized Access

If you suspect unauthorized access to your account, notify our support team immediately at [email protected] or via live chat. mn88 is not liable for any transactions completed on the account prior to timely notification.

3.3 Personal Use

The account is for your personal entertainment use only. Using it for commercial purposes, placing bets on behalf of third parties, or for money laundering is strictly prohibited. mn88 secures every transaction through SSL encryption technology.

4. Deposit & Withdrawal Policy

4.1 Accepted Payment Methods

mn88 currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Bank Transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank)

Funds sent through methods other than those listed above will not be accepted, and mn88 cannot guarantee their return.

4.2 Minimum Deposit & Withdrawal Amounts

4.3 Withdrawal Timeframe

Approved withdrawal requests are generally processed within 1 hour. Withdrawals may be temporarily held if KYC verification is incomplete or a security review is in progress.

4.4 Transaction Responsibility

The user is responsible for ensuring the correct account number or mobile number is provided. mn88 may not always be able to recover funds sent due to incorrect information. It is advised to keep transaction records for resolving any disputes related to deposits and withdrawals.

4.5 Currency

All transactions on the mn88 platform are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted.

5. Bonuses & Promotional Offers

5.1 Welcome Bonus

mn88 offers new members a 100% bonus on their first deposit, up to ৳8,000. For example: depositing ৳1,000 earns a ৳1,000 bonus, making the total balance ৳2,000.

5.2 Wagering Requirements

To withdraw the welcome bonus, you must wager 25 times the bonus amount. Wagering is calculated on the bonus amount only, not the total balance.

5.3 General Bonus Terms

• A bonus can be received only once per account.
• Bonus balance cannot be withdrawn before the wagering requirements are met.
• Separate terms may apply to special promotional offers from mn88 — the specific terms for each offer will be published individually.
• If bonus abuse is suspected, mn88 reserves the right to cancel it.
• Bonuses are non-transferable and cannot be exchanged for cash.

5.4 VIP & Cashback Program

mn88 has four VIP tiers: Bronze, Silver, Gold, and Platinum. Higher tiers can be reached through regular play. Weekly cashback rates are set according to VIP tier: Bronze — up to 0.3%, Silver — up to 0.6%, Gold — up to 0.9%, Platinum — up to 1.2%. Detailed terms for VIP benefits are published separately.

6. Game Rules

6.1 Game Fairness

All games on mn88 are operated following fair play principles. The platform is committed to ensuring fair and transparent outcomes across all categories — slots, casino table games, fishing games, lottery, and sports betting. mn88 reserves the right to cancel incorrect results or rewards displayed unintentionally due to system errors or technical issues.

6.2 Dispute Resolution

If you have an objection regarding a game result, the support team must be notified within 72 hours of the result being published. Complaints submitted after the specified period may not be considered. mn88's decision in resolving disputes will be considered final.

6.3 Special Conditions for Sports Betting

For sports betting, if an event is cancelled, postponed, or the rules are changed, mn88 settles bets following recognized international rules. If a technical error in odds is identified, the relevant bet may be cancelled and the original stake returned.

7. Prohibited Activities

The following activities are strictly prohibited on the mn88 platform:

• Creating or using multiple accounts.
• Attempting manipulation, hacking, or exploiting technical vulnerabilities.
• Placing bets using bots, automation software, or artificial intelligence.
• Attempting to gain artificial profit by abusing the bonus system.
• Stealing or misusing another user's account information.
• Using the platform for money laundering or illegal financial activities.
• Placing bets or managing accounts on behalf of third parties.
• Conducting defamatory or misleading campaigns against mn88.

8. Responsible Gaming Commitment

mn88 believes that online gaming should be enjoyed for entertainment purposes only and within one's means. We are committed to building a responsible gaming culture on our platform.

• Users can set their own daily, weekly, or monthly deposit limits.
• The option to take a temporary break or apply self-exclusion is available through the support team.
• Gaming is not a source of income — it is entertainment. Avoid placing bets in hopes of recovering losses.
• If you experience a gaming problem, contact our support team immediately.

For detailed guidance, please read our Responsible Gaming page.

9. Privacy & Data Protection

mn88 takes the protection of users' personal data very seriously. All data is stored and transmitted securely through SSL encryption technology.

We do not sell users' data to third parties. However, a limited amount of data may be shared with trusted technology partners to provide services. Full details on data collection, use, and storage are available on our Privacy Policy page.

Users may request an update to their information at any time. Even after an account is closed, certain data may be retained for a specified period as required by law.

10. Limitation of Liability

mn88 is committed to providing the highest quality of service, but the platform's liability is limited in the following areas:

• Delays or losses caused by the failure of third-party payment systems or telecommunications networks.
• Losses caused by issues with the user's own device, internet connection, or software.
• Temporary service disruptions caused by unexpected technical errors, server maintenance, or cyberattacks.
• Losses caused by the user providing incorrect information or neglecting security.

In any circumstance, mn88's maximum liability will be limited to the total balance present in the user's account at the time of the relevant incident.

11. Account Suspension & Termination

11.1 mn88's Rights

mn88 may temporarily suspend or permanently terminate any account without prior notice in the following circumstances:

• If reasonable evidence of a violation of these Terms is found.
• If evidence of false information provided during identity verification is found.
• If suspicious or fraudulent activity is detected on the account.
• Upon instruction from law enforcement authorities.

11.2 User's Right to Close Account

Users can request to close their account at any time. To do so, they need to contact the support team. It is recommended to withdraw any remaining valid balance before closing the account, as access to the account will not be possible after closure.

11.3 Balance of Cancelled Accounts

For accounts cancelled due to rule violations, bonus balances and related winnings may be forfeited. Whether the original amount of valid deposits will be refunded depends on the outcome of the investigation.

12. Changes to Terms & Contact

12.1 Amendment of Terms

mn88 reserves the right to change or update these terms at any time. A notice will be posted on the platform for significant changes. Continued use of the service after any changes will be considered as acceptance of the revised terms. For this reason, it is recommended to review this page regularly.

12.2 Applicable Law

These terms and any disputes related to mn88 services will be governed in accordance with relevant international laws and regulations.

12.3 Contact

For any questions or concerns regarding these terms, please contact our support team:

• Via live chat 24/7
• Email: [email protected]

Our support team provides service in both Bengali and English.