mn88 Privacy Policy

1 Introduction & Scope

mn88 is a safe and reliable online gaming platform operated for players in Bangladesh. When you use our services, you provide us with various pieces of personal information. The purpose of this privacy policy is to clearly explain what information mn88 collects, how it is used, and what steps we take to protect your data.

This policy applies to the main mn88 website and all associated services. Whether you register on our site, create an account, play our games, or contact our customer support team — this privacy policy remains in effect in every case. We believe you should have full control over your personal information, and ensuring that control is our responsibility.

2 Information We Collect

mn88 collects the following types of information:

2.1 Identity Information

• Full name and date of birth
• Email address
• Mobile number
• Home address
• Government-issued ID details for identity verification (National ID card or passport)

2.2 Financial Information

• bKash, Nagad, or Rocket account numbers (for transaction processing only)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

2.3 Technical Information

• IP address and device identifier
• Browser type and version
• Date and time of site access
• Page-level browsing data and cookie data
• Operating system and device type

2.4 Activity Information

• Game history and betting activity
• Records of bonus and promotional offer usage
• Customer support communication details

3 Purpose of Data Collection

mn88 collects your information for the following legitimate and necessary purposes:

3.1 Account Management

Identity information is essential for creating, verifying, and securing your account. Through identity verification, we ensure that only genuine individuals are operating accounts and that unauthorized access is prevented.

3.2 Processing Financial Transactions

Financial information is used to process your deposits and withdrawals smoothly and to prevent fraud. mn88 supports a minimum deposit of ৳200 and a minimum withdrawal of ৳500 — financial information is stored to keep these transactions secure.

3.3 Legal Compliance

We are required to record certain information to prevent money laundering and ensure responsible gaming. In this context, data retention is part of a legal obligation.

3.4 Service Improvement

By analyzing technical and browsing data, we improve platform performance, plan new features, and make the user experience better.

3.5 Providing Customer Support

When you contact us via 24/7 live chat or email, records of those conversations are used to resolve issues and improve service quality.

4 Data Protection Methods

mn88 follows the highest-standard technology and methods to protect your information. The key components of our security framework are:

4.1 SSL Encryption

Industry-standard SSL (Secure Socket Layer) encryption is used for data transmission on our platform. As a result, all information transferred between your browser and our servers is completely secure, making it impossible for third parties to read.

4.2 Secure Data Storage

Your information is stored in encrypted form on secured servers. Access to the servers is highly restricted, and only authorized staff can access the required data.

4.3 Two-Factor Authentication

We use a two-factor authentication method to protect accounts, which significantly reduces the risk of unauthorized access.

4.4 Regular Security Reviews

Our technology team regularly conducts system reviews, vulnerability testing, and security updates. Ensuring fair play and maintaining the integrity of the platform are our highest priorities.

5 Sharing Information with Third Parties

mn88 does not sell or rent your personal information to third parties. However, limited sharing of information may be necessary in certain circumstances:

5.1 Payment Processing Partners

Necessary information is shared with the relevant financial service providers to process transactions via bKash, Nagad, Rocket, and bank transfer. This information is used solely for transaction processing.

5.2 Legal Obligations

We may be required to provide information under court orders, lawful requests from government authorities, or applicable law. In such cases, we provide the minimum information possible.

5.3 Fraud Prevention

In the context of investigations related to money laundering or fraud, necessary information may be shared with security and legal authorities.

5.4 Technology Service Providers

We use the services of trusted technology partners to operate the platform. These partners work under strict confidentiality agreements and may only use data for their designated tasks.

6 Cookie Policy

Cookies are used on the mn88 website. Cookies are small text files stored in your browser that improve the functionality of the site. We use the following types of cookies:

6.1 Essential Cookies

These cookies are necessary for the basic operation of the site. They are used to maintain login sessions, perform security verification, and save language preferences.

6.2 Performance Cookies

These cookies analyze how you use the site and help us improve our services. This information is processed in aggregate and is not used to identify you personally.

6.3 Preference Cookies

You can reject cookies by changing your browser settings. However, please note that disabling certain essential cookies may limit the functionality of the site.

7 Data Retention Period

mn88 retains your information for the entire duration of an active account and for a specified period after account closure. The retention period depends on the type of information and applicable legal obligations:

• All information is retained for as long as the account remains active.
• Records of financial transactions are retained for the period required by legal obligations.
• Customer support communication records are generally kept for a set period after the service is provided.
• Technical and browsing logs are retained for a short period.

Once the required period has ended, information is securely deleted or anonymized.

8 Your Rights

mn88 acknowledges and respects the following rights you have over your personal information:

8.1 Right to Access

You may request to know what information we have collected and stored about you. To make this request, contact our support team.

8.2 Right to Rectification

If any of your information is incorrect, you may request that it be corrected. Maintaining accurate and up-to-date information is important for your secure experience.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, this request may not be fully actionable where legal obligations or ongoing transactions are involved.

8.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing. We process such requests as quickly as possible.

8.5 Right to Data Portability

You have the right to receive your account information in a structured, easily readable format.

9 Protection of Children and Minors

mn88 is a platform for users aged 21 and above only. We do not intentionally collect any information from minors. Age verification is mandatory during the registration process.

If we become aware that a minor has opened an account, that account will be closed immediately and any collected information will be deleted. We urge parents and guardians to remain vigilant to ensure that younger members of your family are not able to use platforms of this kind.

10 Policy Changes and Updates

mn88 reserves the right to review and update this privacy policy from time to time. This policy may change due to changes in services, advances in technology, or legal requirements.

For significant changes, we will update this page and, where applicable, notify registered users. Continuing to use the site will be taken as your consent to the latest privacy policy. We therefore recommend visiting this page regularly.

11 Contact and Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, please contact us. The mn88 data protection team is ready to assist with any inquiries:

• Email: [email protected]
• Live Chat: 24 hours a day, 7 days a week
• Language: Support is available in Bengali and English

We are firmly committed to protecting your identity, keeping your information confidential, and ensuring its fair use. Your trust in mn88 is our most valuable asset.